"Building an enterprise with integrity" is one of the company's three development strategies. In order to implement this strategy, the company regards "satisfying customer needs" as the company's tenet, and regards "customer first, full participation, continuous improvement, and pursuit of excellence" as the company. The quality policy of the company always regards "providing customers with healthy, energy-saving, green and environmentally friendly fluorescent lamps" as its responsibility. According to the requirements of different customers, the company strictly implements national standards, enterprise standards higher than national standards and international advanced standards for production, and the products are qualified every year.
       The company formulates a training plan every year, takes quality and integrity education as an indispensable part of training, and improves employees' awareness of quality integrity. In order to ensure the authenticity of the assessment, the company specially set up an assessment department to conduct verification to ensure the implementation of quality and integrity. At the same time, more than 30 full-time inspectors in the company's quality control department check product quality at every level. Documents such as "Quality Control Procedures for Finished Products" and "Quality Control Procedures for Raw Material Purchasing" ensure that quality integrity is guaranteed. Formulated the "After-sales Service Management System" and "After-sales Service Control Procedures", established customer files, appointed special personnel to serve customers, established after-sales service outlets, disclosed customer complaint telephone numbers and contacts, and conducted regular customer satisfaction surveys every year to understand customer needs. , Continuously improve service and product quality, deal with product quality problems in strict accordance with the system in a timely manner, and hold relevant personnel accountable, keep processing records, and implement quality integrity.
       Taking employees as the foundation of the company, putting people first, and striving to build a team of employees who are loyal to their posts, highly dedicated and cooperative is the company's talent concept.
       A reasonable wage distribution mechanism has been established. The company has formulated different salary distribution plans according to different positions and types of work. The basic principle is that more work is more rewarding, income is contributed by contributions, and salary income is inclined to the front-line jobs that are hard, dirty, tired, dangerous and highly skilled. At present, the monthly wages of employees far exceed the low living security level in Zhejiang Province, and wages are paid on time, and there has never been a payment arrears to employees.
       A sound labor and employment security mechanism has been established. In order to effectively safeguard the legitimate rights and interests of the company and its employees and relieve their worries, the company strictly follows the provisions of the Labor Law: First, focusing on the establishment and implementation of the labor contract system, the company has signed labor contracts with employees, and the labor contract verification rate has reached 100%. %, thus effectively protecting the legitimate rights and interests of employees. The second is to standardize labor and employment behavior, never use minors under the age of 16, and effectively protect the legitimate rights and interests of children. The third is to terminate the labor contract in strict accordance with the "Labor Law". Since 2003, the company has never terminated an employee's labor contract without any reason. When an employee leaves the company for some reason, the company also terminates the labor relationship in accordance with the law. Fourth, strictly abide by the relevant provisions of the "Labor Law" on working hours, rest and vacation. Front-line employees who cannot rest due to work reasons are also paid overtime wages or arranged to take shifts in accordance with regulations. Fifth, conscientiously improve the social security mechanism. In order to solve the worries of the employees, according to the national policy, the employees' pension, work-related injury, unemployment and other insurances were paid in time.
       Improve employee benefits. In order to create a good production and working environment, and in accordance with the relevant laws and regulations of the country and the country, we will improve the various welfare benefits of employees, and employees will be issued two sets of work clothes every year, and work equipment will be replaced in time. The company is people-oriented and wholeheartedly serves its employees. In order to reflect the "family management", the company has organized labor unions to carry out condolence activities for many times to solve the actual difficulties of employees, so that employees can have no worries. For example, it has established an employee birthday activity system, a self-study incentive system, a sick hospitalization, a holiday welfare subsidy system, a poverty-stricken employee assistance system, etc., and has applied for work-related injury insurance for more than 700 employees in the factory; Carrying out the condolence activity of "warm in winter and cool in summer", the annual cost of refreshing drinks in summer is more than 60,000 yuan, and a special person is arranged to make herbal tea to relieve summer heat every day, so as to provide front-line employees with coolness in summer; in order to encourage employees to work To be motivated and enrich the cultural life of employees, the company spent more than 600,000 yuan to build an employee activity center of more than 1,000 square meters, including dance halls, karaoke, library, billiards, table tennis, TV rooms and other cultural and entertainment equipment. , and actively carry out tug-of-war competitions, singing competitions, cultural evenings and other activities. Therefore, the company has been awarded as an enterprise with harmonious labor relations by the Provincial Department of Labor and Social Security for two consecutive years.
     At the same time, based on the deep understanding of "the competition of enterprises is ultimately the competition of talents", "talents are the elements of enterprise development", and "human capital is the important capital of enterprises", the company's senior management attaches great importance to the construction of talent team. The boss participated in the 14-month systematic study of the Presidential Training Course of Tsinghua University, enriching and improving the decision-making ability and management level. The company sends middle-level cadres to special technical training colleges for full-time study, and invites experts and scholars to give lectures in the company, so as to improve the professional technical level and management level of management cadres and employees. Every year, the company's executives bring middle-level cadres to domestic peer manufacturers and their suppliers' factories to learn from the experience, learn from each other's strengths and complement their weaknesses, and enrich their experience. Every year, the company recruits college students or technical and management personnel with achievements and expertise in the domestic electric light source industry to join the company and establish a high-quality and high-level talent team. The company has established a cadre selection mechanism in which those who are competent and those who are mediocre are subordinate, and those who can be up and down, are eclectic, and provide blood to ensure the continuous stability of the company's talent team. The company spends 1% of its sales on training, training, and rewarding talents every year, so that every employee can be trained in the quality of technical documents to ensure that the company's talents are prosperous.